Exchange Policy for Rangvastra Designer Studio


At Rangvastra Designer Studio, we take great pride in the craftsmanship and quality of our designs. To ensure we continue providing premium apparel at the best value, we operate under a Strict No-Refund Policy. However, we are happy to offer exchanges to ensure you are completely satisfied with your purchase.


Policy Overview

  • No Returns/Refunds: We do not offer cash or credit card refunds for any processed orders.
  • Exchange Only: We offer exchanges for size issues or manufacturing defects within 5 days of the delivery date.


Eligibility for Exchange

To be eligible for an exchange, your item must meet the following criteria

  • The item must be unworn, unwashed, and unused.
  • All original tags and packaging must be intact.
  • The request must be initiated within 5 days of receiving the package.
  • A proof of purchase (invoice/order confirmation) is required.


Non-Exchangeable Items

  • Custom-tailored or Bespoke pieces made to specific measurements.
  • Items purchased during a Clearance or Flash Sale.
  • Products that show signs of wear, perfume scents, or damage not present at the time of delivery.


Note:

We highly recommend checking our Size Guide before placing an order to minimize the need for exchanges.

Every piece is quality-checked before it leaves our studio to ensure it meets our brand standards.